In short: we collect only what is needed to sign you in and let you listen to live events. We never sell your data, show ads, or build profiles about you. You can ask for your account to be deleted at any time.
About This Policy
This policy describes how Shiva Line ("we", "our") handles information when you use our Android and iOS apps and this website. Using the app means you accept the practices below.
Shiva Line is an invite-only service for listening to live audio events through the Zoom Meeting SDK. There is no public sign-up; every account is set up by our administrators.
Your Rights
Under India's Digital Personal Data Protection Act, 2023 and other applicable laws, you may:
- See a summary of the personal data we hold about you.
- Correct anything that is wrong or out of date.
- Delete your account and data, either in the app (Profile → Request Account Deletion) or through our deletion page.
- Complain to us about how your data is handled.
Write to mahadevline26@gmail.com and we will reply within 30 days.
What We Collect
- Username — issued to you by an administrator. If you turn on "Remember Me", your login details are kept on your phone in encrypted form (Android Keystore with AES-256-GCM, or the iOS Keychain).
- Device identifier — the Android ID or iOS identifier for vendor, used to tie your account to your own device.
- Session token — a token from our server that keeps you signed in, stored encrypted on your device.
- Live audio — while you are in an event, the Zoom Meeting SDK handles the audio so the call works. We do not record or keep it.
- Activity signals — simple join, leave and session-check messages sent to our servers so we know the service is running correctly. We do not track what else you do on your phone.
- Event access — records of which events your account is allowed to open.
Why We Use It
- Signing you in and keeping you signed in.
- Deciding which events you may join.
- Keeping your account safe through device binding and session checks.
- Answering you when you contact support.
Your information is never used for advertising, profiling or automated decisions about you.
Who Else Sees It
We do not sell personal data. Limited sharing happens only in these cases:
- Zoom — your display name and audio are handled by Zoom while you are in an event, under Zoom's Privacy Policy. Nothing beyond what is needed to connect you is sent.
- Hosting providers — our servers run on standard cloud infrastructure and may log IP addresses and request details for security and operations.
- The law — we may disclose information if legally required or to protect people's safety and rights.
Keeping Data Safe
- All traffic between the app and our servers is encrypted with HTTPS (TLS).
- Anything saved on your phone is encrypted with the platform's secure storage.
- Access to our servers is restricted and not open to outside parties.
How Long We Keep It
We keep your account data while the account is active. Once an administrator removes your account, or you ask us to delete it, we erase your personal data within 30 days unless the law requires us to hold it longer. Data stored on your phone is removed when you sign out or uninstall the app.
Young Users
The app is not meant for children under 13 and we do not knowingly collect their data. If you think a child has given us information, tell us and we will remove it promptly.
Updates to This Policy
We may revise this policy from time to time. The revision date at the top shows when it last changed, and continuing to use the app after an update means you accept it.
Questions or Grievances
For any concern about your privacy or our data practices, reach out to:
Shiva Line Support
Email: mahadevline26@gmail.com
Website: shivaline.sportsking.co.in